Tokyo Concierge – 30 min Zoom Consultation (Online Only)
ACTIVITY OVERVIEW
Up to 6 people
English supported
Kid friendly
Private booking available
Thirty minutes on Zoom with someone who walks this city every day, to work out how you'll actually spend your time in Tokyo. You don't need to book a tour to use this.
■ Who this is for
・You have a long list of places and no idea how to order them
・You want the places locals eat, not the ones in the guidebook
・It's your first time in Japan and the basics — trains, cash, tipping, manners — are still unclear
・You're vegetarian, halal, or have allergies, and don't know what's workable here
・You're travelling with children or older parents and need a pace that fits
・There are things you'd rather not keep asking your host
■ What happens
・We talk for 30 minutes on Zoom, in English, at a time that works across time zones.
・You fill in a short form beforehand — dates, interests, dietary needs, budget — so we don't spend the call gathering basics.
・We send you the key points in writing afterwards.
・After the call, you can send up to 3 follow-up questions through our form.
■ What we can help with
・Choosing where to go, in what order, and how long to spend
・Restaurant suggestions, and making the reservation for you if needed
・Workshops and experiences, and booking them for you
・Trains, Suica, how much cash to carry
・What to wear, what to bring, how to behave at shrines and at the table
・Crowds by season, and what the weather is likely to do
■ Areas we cover
・Tokyo's 23 wards, Yokohama, Kamakura: we can name specific places. Fukagawa, Monzen-Nakacho, Asakusa and Kiyosumi-Shirakawa in particular are where we walk daily.
・Kyoto, Osaka, Hakone, Nikko, Mt Fuji: general planning only. We won't recommend individual restaurants or shops there.
・Elsewhere in Japan: we don't cover it. We'd rather say so than recommend places we haven't been.
■ What we don't do
・Booking or arranging hotels, bullet train tickets, or flights
・Writing a full day-by-day itinerary for your whole trip
・Real-time support on days other than a booked tour
・Anything unrelated to your time in Tokyo
・Medical, visa or financial questions
■ Please note
・No tour booking is required. This consultation stands on its own.
・Booking a tour later does not discount this fee. If you book during the call itself, we deduct ¥4,700 from the tour price.
・To help us confirm your reservation smooth, please enter our reference code 「discover01」 at the bottom of section "3. When" on the booking form.
■ Who this is for
・You have a long list of places and no idea how to order them
・You want the places locals eat, not the ones in the guidebook
・It's your first time in Japan and the basics — trains, cash, tipping, manners — are still unclear
・You're vegetarian, halal, or have allergies, and don't know what's workable here
・You're travelling with children or older parents and need a pace that fits
・There are things you'd rather not keep asking your host
■ What happens
・We talk for 30 minutes on Zoom, in English, at a time that works across time zones.
・You fill in a short form beforehand — dates, interests, dietary needs, budget — so we don't spend the call gathering basics.
・We send you the key points in writing afterwards.
・After the call, you can send up to 3 follow-up questions through our form.
■ What we can help with
・Choosing where to go, in what order, and how long to spend
・Restaurant suggestions, and making the reservation for you if needed
・Workshops and experiences, and booking them for you
・Trains, Suica, how much cash to carry
・What to wear, what to bring, how to behave at shrines and at the table
・Crowds by season, and what the weather is likely to do
■ Areas we cover
・Tokyo's 23 wards, Yokohama, Kamakura: we can name specific places. Fukagawa, Monzen-Nakacho, Asakusa and Kiyosumi-Shirakawa in particular are where we walk daily.
・Kyoto, Osaka, Hakone, Nikko, Mt Fuji: general planning only. We won't recommend individual restaurants or shops there.
・Elsewhere in Japan: we don't cover it. We'd rather say so than recommend places we haven't been.
■ What we don't do
・Booking or arranging hotels, bullet train tickets, or flights
・Writing a full day-by-day itinerary for your whole trip
・Real-time support on days other than a booked tour
・Anything unrelated to your time in Tokyo
・Medical, visa or financial questions
■ Please note
・No tour booking is required. This consultation stands on its own.
・Booking a tour later does not discount this fee. If you book during the call itself, we deduct ¥4,700 from the tour price.
・To help us confirm your reservation smooth, please enter our reference code 「discover01」 at the bottom of section "3. When" on the booking form.
¥4,700
/ group
Referral code【discover01】
■ Price
・¥4,700 for one 30-minute session
・Same price for groups — no per-person charge. Family or friends are welcome to join the call.
■ Included
・One 30-minute Zoom call
・Preparation based on the form you send us beforehand
・A written summary of the key points afterwards
・Up to 3 follow-up questions through our form (answered within 24–48 hours)
・Restaurant, workshop and experience reservations made on your behalf, with no booking fee
■ Not included
・Guiding or accompaniment in person (see our tours)
・Booking or arranging hotels, bullet train tickets, or flights
・A full day-by-day itinerary for your trip
・The cost of any restaurant or workshop we reserve for you — you pay those directly
■ How it works
1. After booking, we send you a short form
2. You complete it and we agree a time
3. We talk for 30 minutes on Zoom
4. We send you the key points in writing
5. You can send up to 3 follow-up questions through our form
■ Relationship to our tours
・The 8-hour tour already includes this call. If you're booking that tour, you don't need to buy this separately.
・The 4-hour tours can add it for +¥4,700.
・If you book this consultation on its own, booking a tour later does not discount it. If you book a tour during the call itself, we deduct ¥4,700 from the tour price.
■ Cancellation
・More than 24 hours before the session: full refund
・Within 24 hours, or no-show: no refund
・Rescheduling: one free change if requested more than 24 hours before
・If we cannot hold the session: full refund or a new time, your choice
・Refunds are processed within 5 business days in Japanese yen. We do not compensate for exchange-rate differences or bank fees.
■ Other
・Website rate: $30 ($1 = ¥158 exchange rate, truncated to the nearest yen)
・Available in English and Japanese.
・Referral code：discover01
■ Price
・¥4,700 for one 30-minute session
・Same price for groups — no per-person charge. Family or friends are welcome to join the call.
■ Included
・One 30-minute Zoom call
・Preparation based on the form you send us beforehand
・A written summary of the key points afterwards
・Up to 3 follow-up questions through our form (answered within 24–48 hours)
・Restaurant, workshop and experience reservations made on your behalf, with no booking fee
■ Not included
・Guiding or accompaniment in person (see our tours)
・Booking or arranging hotels, bullet train tickets, or flights
・A full day-by-day itinerary for your trip
・The cost of any restaurant or workshop we reserve for you — you pay those directly
■ How it works
1. After booking, we send you a short form
2. You complete it and we agree a time
3. We talk for 30 minutes on Zoom
4. We send you the key points in writing
5. You can send up to 3 follow-up questions through our form
■ Relationship to our tours
・The 8-hour tour already includes this call. If you're booking that tour, you don't need to buy this separately.
・The 4-hour tours can add it for +¥4,700.
・If you book this consultation on its own, booking a tour later does not discount it. If you book a tour during the call itself, we deduct ¥4,700 from the tour price.
■ Cancellation
・More than 24 hours before the session: full refund
・Within 24 hours, or no-show: no refund
・Rescheduling: one free change if requested more than 24 hours before
・If we cannot hold the session: full refund or a new time, your choice
・Refunds are processed within 5 business days in Japanese yen. We do not compensate for exchange-rate differences or bank fees.
■ Other
・Website rate: $30 ($1 = ¥158 exchange rate, truncated to the nearest yen)
・Available in English and Japanese.
・Referral code：discover01
¥4,700
/ group
Referral code【discover01】
■ Price
・¥4,700 for one 30-minute session
・Same price for groups — no per-person charge. Family or friends are welcome to join the call.
■ Included
・One 30-minute Zoom call
・Preparation based on the form you send us beforehand
・A written summary of the key points afterwards
・Up to 3 follow-up questions through our form (answered within 24–48 hours)
・Restaurant, workshop and experience reservations made on your behalf, with no booking fee
■ Not included
・Guiding or accompaniment in person (see our tours)
・Booking or arranging hotels, bullet train tickets, or flights
・A full day-by-day itinerary for your trip
・The cost of any restaurant or workshop we reserve for you — you pay those directly
■ How it works
1. After booking, we send you a short form
2. You complete it and we agree a time
3. We talk for 30 minutes on Zoom
4. We send you the key points in writing
5. You can send up to 3 follow-up questions through our form
■ Relationship to our tours
・The 8-hour tour already includes this call. If you're booking that tour, you don't need to buy this separately.
・The 4-hour tours can add it for +¥4,700.
・If you book this consultation on its own, booking a tour later does not discount it. If you book a tour during the call itself, we deduct ¥4,700 from the tour price.
■ Cancellation
・More than 24 hours before the session: full refund
・Within 24 hours, or no-show: no refund
・Rescheduling: one free change if requested more than 24 hours before
・If we cannot hold the session: full refund or a new time, your choice
・Refunds are processed within 5 business days in Japanese yen. We do not compensate for exchange-rate differences or bank fees.
■ Other
・Website rate: $30 ($1 = ¥158 exchange rate, truncated to the nearest yen)
・Available in English and Japanese.
・Referral code：discover01
Inquire to Book
■ Price
・¥4,700 for one 30-minute session
・Same price for groups — no per-person charge. Family or friends are welcome to join the call.
■ Included
・One 30-minute Zoom call
・Preparation based on the form you send us beforehand
・A written summary of the key points afterwards
・Up to 3 follow-up questions through our form (answered within 24–48 hours)
・Restaurant, workshop and experience reservations made on your behalf, with no booking fee
■ Not included
・Guiding or accompaniment in person (see our tours)
・Booking or arranging hotels, bullet train tickets, or flights
・A full day-by-day itinerary for your trip
・The cost of any restaurant or workshop we reserve for you — you pay those directly
■ How it works
1. After booking, we send you a short form
2. You complete it and we agree a time
3. We talk for 30 minutes on Zoom
4. We send you the key points in writing
5. You can send up to 3 follow-up questions through our form
■ Relationship to our tours
・The 8-hour tour already includes this call. If you're booking that tour, you don't need to buy this separately.
・The 4-hour tours can add it for +¥4,700.
・If you book this consultation on its own, booking a tour later does not discount it. If you book a tour during the call itself, we deduct ¥4,700 from the tour price.
■ Cancellation
・More than 24 hours before the session: full refund
・Within 24 hours, or no-show: no refund
・Rescheduling: one free change if requested more than 24 hours before
・If we cannot hold the session: full refund or a new time, your choice
・Refunds are processed within 5 business days in Japanese yen. We do not compensate for exchange-rate differences or bank fees.
■ Other
・Website rate: $30 ($1 = ¥158 exchange rate, truncated to the nearest yen)
・Available in English and Japanese.
・Referral code：discover01
Reservations, payments, and other procedures are handled directly between the user and the business operator; AIRSTAY is not a party to the contract.
Get personalized advice from a Tokyo local before you arrive. Solve travel doubts and discover local tips in a convenient 30-min Zoom call!